Press Release
rock is on top of its game with new 3yr 'on-site' warranty as standard
Stone, 23rd June, 2009.
rock, Europe's no.1 performance notebook manufacturer, is celebrating the 1 year anniversary of its acquisition by Stone Group. One year on, with a new line of high-end performance gaming notebooks coming soon and the bold release of a new 3 year on -site warranty, rock is on top of its game.
Rock has long been known as an innovator in customer support and has been recognised year after year with many industry awards celebrating customer satisfaction. Having been the first to market with a 3 year warranty on its entire notebook range, rock's commitment to customer support has been a tough act to follow. Now, reinforced with a fleet of trained Stone engineers, rock is proud to be able to offer a unique 3 year 'on-site' warranty as standard on its product range, undoubtedly underlining is assurance of quality and after sales care. The new warranty offering will launch to coincide with the roll out of two new high-end performance gaming notebook ranges.*
With the backing of strong industry player Stone, rock has had the advantage of utilising unique resources and deep-rooted industry relationships to help re-establish its solid customer relations and its enviable reputation of delivering innovation to the market. "As the founder of rock, I am delighted that Stone are the custodians of the brand. Keeping true to the brand's roots allows us to focus solely on what rock does best - delivering state of the art gaming performance technology," says Nick Boardman, Product Development Director, Stone Group. "Driving the business forward, we are extremely pleased to be in a position whereby we can begin to pass on the benefits of our acquisition by Stone Group as a direct reward to our customers. A new 3 year on-site warranty will provide ALL our customers with complete peace of mind whilst delivering comprehensive support - an industry first and a great way to thank them for all 'their' support!"
*The new Xtreme 790 and Xtreme 840 performance gaming notebook ranges, featuring a 3 yr on-site warranty as standard, will be announced shortly.
-ENDS-
For further information, please contact: Kerri Chard The PR Room Tel: 0845 094 2902 kerri.chard@theprroom.co.uk
About Rock
Rock, part of the Stone Group is Europe's leading Performance Notebook manufacturers. Rock has maintained the highest standards of notebook services for over 17 years and continues to lead the mobile computing world with the most innovative notebook technology available on the market.
In addition to continued technological innovation in the portable computing market, Rock is the only notebook manufacturer to supply a 3 year collect and return warranty on its entire notebook range as standard ensuring it offers the most comprehensive after sales service.
Rock has won multiple technology and service awards including "Best PC & Laptop manufacturer 2007", as voted by Custom PC magazine readers.
About Stone Group
The Stone Group is a leading IT provider and the UK's largest privately owned computer manufacturer, specialising in the supply and support of ICT and audio-visual solutions to schools, colleges, universities, local government, the emergency services, the NHS and MoD.
As long-established UK hardware manufacturers, Stone Computers and Compusys have built up enviable reputations for their superior after-sales service as well as the stability and reliability of their Desktops, Laptops and Servers, earning the confidence of their customers.
Having acquired Rock in May 2008, the Stone Group now sells direct to consumers, and offers high-end business and gaming notebooks to all sectors.
As well as being awarded all major educational and public sector frameworks, the Stone Group has well-established relationships with leading manufacturers. Strong partnerships with Intel, Microsoft, LG, Seagate and Samsung ensure that all of its customers can be confident in the quality of the technology and receive the most competitive pricing structure.
Stone was recently ranked 21st in The Sunday Times Buyout Track 100 league table 2009 of Britain's top 100 private equity-backed companies with the fastest growing profits.

